1 comment

WOW RECENTLY BOUGHT A CAR FROM THERE THE TREATMENT I RECIEVED WAS UNBELIEVABLE SO MUCH I CONTACTED THE HEAD OF OPERATIONS FOR THE HAMPTON STORE IN VA BEACH WELL LONG STORY SHORT THE FINACE MANAGER MESSED UP THE LOAN HAD TO DO IT OVER SO MANY TIMES MY SIS CO SIGNED FOR ME WE WERE BEING HARASSED BY BANK OF AMERICA IN REGARDS TO THE LOAN HE SCREWED UP CLAINMG THAT RK TOYOTA NEVER PAYED OFF THE LOAN AND THE CAR PAYMNET WAS VERY BEHING TRIED TO CONTACT THE FINACE MANAGER AT RK HE WAS NEVER THERE LEFT NUMEROUS MESSAGES THEN HE FINALLY RETURNS THE CALLS AND WE HAVE A MEETING HE ASSURES US HE PAYED BANK OF AMERICA EVEN TALKS TO A BOA REP HE LIED HE NEVER DID NOT ONLY THAT WHEN I KEPT CALLING INQUIRING ABOUT ME AND MY SIS CREIT HE ACTED AS IF I WAS BOTHERING HIM WHEN HE SCREWED UP THEN EVEN GOES TO CURSE AT ME AND SAY "I AM TIRED OF THE WHOLE *** THING *** BRING THE CARE BCK" WHAT I WAS BLOWN ALL I GOT FOR THE DISRESPECT WAS 3 TIRES THAT THEY KNEW WHEN I BOUGHT THE CAR THAT NEEDED TO BE REPLACED WOW

Had an Experience with RK Toyota?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#279659

Dear Anonymous,

I found your post this morning.

Your satisfaction is very important and I want to help you. I truly apologize that anyone from our organization upset you, but I would like to solve your concerns.

Please contact me at 431-6507, so I can personally address your situation.

I am here to please you.

Sincerely,

Tom Kline

Controller

You May Also Like

Open Range Rv - New unit bought 4 months ago.  Been in shop whole time Open Range Rv "On 3/14/17 our family (four kids 3 7 yrs old) bought our 1st large purchase outside of our home. It was also the 1st time that we purchased anything brand..." Read more 2017 Winnebago Industries - Micro Minnie 2106ds Rv Review Winnebago Industries "We purchased one of the towable units, model 2106DS. We chose Winnebago because of their reputation and being a longstanding company in the industry. We figured they were doing something..." Read more Henry Day Ford dropped our new truck! Henry Day Ford "Go anywhere but Henry Day Ford! We purchased a new 2013 F350 truck with service plan. We took it in for its 5000 mile service and were told the next..." Read more Forest River - 2017 Sandpiper Gone BAD ALL OVER Forest River "We bought our 378FB in September 2016. Before it could ever be delivered it was kept two extra weeks for a rear panel delamination issue. We pleaded for a new..." Read more Skechers - Shoes didn't last Skechers "We got the the light up shoes for are son, who was so excited to have light up shoes.. after a almost 70 dollar price tag the shoes didn't even..." Read more Mattress Firm - Great salesman, lousy mattresses Mattress Firm "Phil Hudson, the manager of the Plymouth, MA Mattress Firm, has been wonderful and solicitously professional, trying his best to get me not only a good deal but a good..." Read more Woofgang Bakery And Grooming Fleming Island - Poor Customer Service, Privacy Information Violation, Harrassment Woofgang Bakery And Grooming Fleming Island "I had purchased a harness from Woofgang Bakery on the 4th of September 2017 (few days prior to Hurricane Irma). My family and I were forced to evacuate Middleburg Florida..." Read more When Best Buy delivery is SO bad, you take your money to Sears Best Buy "Last week of August 2017 to September 18 2017 . Boyfriend and I go to best buy to purchase a refrigerator, given that our fridge is dead and only the..." Read more