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WOW RECENTLY BOUGHT A CAR FROM THERE THE TREATMENT I RECIEVED WAS UNBELIEVABLE SO MUCH I CONTACTED THE HEAD OF OPERATIONS FOR THE HAMPTON STORE IN VA BEACH WELL LONG STORY SHORT THE FINACE MANAGER MESSED UP THE LOAN HAD TO DO IT OVER SO MANY TIMES MY SIS CO SIGNED FOR ME WE WERE BEING HARASSED BY BANK OF AMERICA IN REGARDS TO THE LOAN HE SCREWED UP CLAINMG THAT RK TOYOTA NEVER PAYED OFF THE LOAN AND THE CAR PAYMNET WAS VERY BEHING TRIED TO CONTACT THE FINACE MANAGER AT RK HE WAS NEVER THERE LEFT NUMEROUS MESSAGES THEN HE FINALLY RETURNS THE CALLS AND WE HAVE A MEETING HE ASSURES US HE PAYED BANK OF AMERICA EVEN TALKS TO A BOA REP HE LIED HE NEVER DID NOT ONLY THAT WHEN I KEPT CALLING INQUIRING ABOUT ME AND MY SIS CREIT HE ACTED AS IF I WAS BOTHERING HIM WHEN HE SCREWED UP THEN EVEN GOES TO CURSE AT ME AND SAY "I AM TIRED OF THE WHOLE *** THING *** BRING THE CARE BCK" WHAT I WAS BLOWN ALL I GOT FOR THE DISRESPECT WAS 3 TIRES THAT THEY KNEW WHEN I BOUGHT THE CAR THAT NEEDED TO BE REPLACED WOW

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Anonymous
#279659

Dear Anonymous,

I found your post this morning.

Your satisfaction is very important and I want to help you. I truly apologize that anyone from our organization upset you, but I would like to solve your concerns.

Please contact me at 431-6507, so I can personally address your situation.

I am here to please you.

Sincerely,

Tom Kline

Controller

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