Bought a 2013 Jetta recently. The aux option on the radio has never worked. I've taken it in twice. The first time they said to come back the following Monday. The second time they actually had the nerve to tell me to go to our local Volkswagon dealer. Ha! I bought...Read more
I think if more people knew about this site, others would be hundreds of posts . I have dealt with this company for years and have had nothing but problems with the sales staff continuously..why do I go back you ask? Plain and simple the service dept...for one they...Read more
AFTER BUYING SEVERAL BRAND NEW CARS FROM RK TOYOTA, ALWAYS BEEN HAPPY WITH THE SERVICES AND ALL MANAGEMENT TEAM, BUT THIS TIME I GOT THE WORST FINANCING MANAGER (MARVIN THOMPSON) EVERY, HE'S A d***, RUDE, UNPROFESSIONAL, AND AS LONG AS HE STAYS AT rk THAT WILL BE MY...Read more
2013 Chrysler 200 Review
We purchased a 2013 Chrysler 200 in October and had to get the sales manager to approve installation of new brakes all the way around. Also went back to discover business has been sold to priority toyota without any notice to us, so needless to say we purchased extended warranty that is now not valid! I'm not going to stop here, but I don't have enough room!
In march 2009 bought toyta yaris..i traded 2001 lincoln and still owe balance on lincoln. Rk will payoff balanced owed. They had me signed to pay balance. They fixef up auto and sold it and made profit. I paid half and now garnishing my pay. Tje general finance...Read more
Bought a car from RK in Hampton..got it home found parts missing...discrepancies on the car fax..including color and mileage...decided I didn't want to put my daughter I. This....general mgr on Schneider told me he didn't care I had bought 4 vehicles from there...Read more
Thank you John Malaspina had a nice talk and glad we could resolve the matter,I am sorry things had to get to the point that it was, Again Thank you, I will be going to rk service dept one day next week to have them do a check on my car that we talked about, and I will...Read more
well RK got my gap ins, for a price that i am happy with they wanted me to revise what i had said before that it was a misunderstanding well it wasn't i know what was said, wrong is wrong and right is right, we have bought 3 cars there since 2005 and i am sorry but...Read more
when i went to one of the employees and asked if they would pay for my gap ins, the guy told me he would split it i said ok so the his story changes and says that he told me he would give me a % of the profit, i know what he said, he called me a lier without saying it...Read more
Recently bought a car from RK toyota Scion in Hampton VA and since the 30 day temp registration is expired, they have gotten NOTHING done in the form of closing the deal with the PREVIOUS owner of the car that traded it in, apparently there is financing issues on HIS...Read more
I purchased a small suv from rk toyota 2 years ago. i liked the truck it was nice to look at but didn't know it had a lot of major problems. i was young and it was my first time buying from a dealership and the salesman was aware of that. so i test drove it and it had...Read more
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